Q. I once saw in a magazine that you can add plumbing without cutting into the slab. Yet I have not been able to find anything else on it. It was in a contractors magazine. If anyone knows anything please let me know.

A. They make rear discharge toilets that would allow the drain to be run thru a wall to the main. Don't know but they may make a set-in-place toilet and pump unit that would provide an above-the-slab forced main to the main. Check with a quality plumbing supply house. The next answer mentions a sewer sump pump but that is a big job [think a 3' dia. hole about 3' below the slab for the sump] and would involve cutting some concrete. but it would allow you to locally set fixtures and pump up to the sewer main, so it wouldn't mean cutting a long line.

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Q. We have a gas water heater and we would like to have an electric w.h. instead. How hard would it be to switch, and what do we need to do to change it over?

A. Its not too difficult... You'll need to run a circuit to the new heater, from your panel box...so that means wire, and a circuit breaker. (it should be on a circuit by itself, straight from the panel box, not run from something else). Plumbing wise, you'll just need some standard fittings/adapters to connect to your existing plumbing....for example, you may need to extend the plumbing (or cut it back) to match the connector on the water heater. You'll also need a cap on the gas line. (I'd just tape over the exhaust stack opening from the old heater with aluminum tape, or duct tape) Have Fun

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Q. I can't find any good diagrams/photos on basement plumbing, below slab. I know about vents, slopes and tying in. I just want to see diagrams. Thanks in advance.

A. Did you check with Lowes or Home Depot? They usually help people out with diagrams of kitchen and bathrooms. When we put our bathroom in our basement, we had to build a platform for the plumbing to fit under. Good Luck.....Wish I could help more.

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Q. I have a problem. I always flush my cig butts down the toilet and now there is a plumbing problem in my apt building. They will be turning off the hot water for repairs. Will It get traced back to me?

A. Only cold water it routed to the toilet. Flushing drains the water to the sewage pipe. Hot or cold bears nothing to this, its all sewage.

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Q.

A. When you get a new countertop or a kitchen makeover, that does not include plumbing. Plumbing is extra and generally must be done by a licensed plumber. I had a new countertop put in my house as did my nephew and mother. None of these jobs was the plumbing hooked back up... it's just not the way it works.

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Q. I had a main sewer back-up. A plumber came and snaked more than 125 feet away from my building and pulling not only baby wipes, diapers but also sweaters, plastic bags, duct tapes, which were impossible to come from tenant's toilets. He said my main sewer was 125 feet long, and there were such garbage so it takes time to clean. Then he said he had to jet water. I asked him if it would really solve the problem. He said yes. So I asked him to do it. I had used this plumber several times. When he came for the first time, he had told me his company would not charge with no result. He and his partner were jetting water for a long time. His partner was saying "Why so much sand and dirt coming out?" Another one was saying "because the main sewer to the city connection is 125 feet, it takes a long time to clean." It was already late at night. They wanted come back next morning. I asked if it would really solve the problem or something might be wrong with the main sewer, because how can that take so long to clean. They still said, if they jet water for two more hours, the main sewer would unclog. So I told them to come back next day. The next morning, the big plumbing company sent two different plumbers. They immediately said it must be a case of a broken main sewer even without trying to snake or jet water. The plumber said because there were so much dirt and soil in the pit, it must come from the crack in the pipe, any plumber would suspect it. Then they inserted a snake and told me that they felt there was a crack 5 feet away from the pit. They said they did not think my main sewer was 125 feet long but 20 feet to the connection to the city sewer, and that they would show us if it was a case of a broken main sewer pipe. Then they started to jet water, but not 125 feet away, but just 5 feet away from the pit. Water shot up from the dirt area on the street. They said "It was a case of broken main sewer pipe. Cleaning does not solve the problem. There is no charge for this job, you should call an excavation company because we don't do replacement of main sewer pipe," and left. A Plumbing/excavation company replaced the main sewer. During the excavation, everyone saw my main sewer was not 125 feet but 20 feet. All the workers and EPA inspector told me, "Any plumber in right mind would not think your house line is 125 feet, in this crowded neighborhood in NYC and when there is city sewer running just in front of the house." Then I saw a charge on my credit card nearly $2,000 for cleaning job for the water jet job. I called customer service only to be screamed, "We don't work for free!!" I said, "But your worker had told me your company don't charge for no result," She said, "Water jet is different!" I said, "He did not say that," She said, "He should have told you so!" The plumber who jetted water for hours to no avail called me. I asked him why he did not suspect main sewer was broken when his co-workers who came next day immediately could tell. He said he could not see the dirt in the pit because it was dark, (I don't buy it because the basement is always dark and he was using portable light.) somehow he came to believe my main sewer was 125 feet and tried his best to clean. About him having told me "They don't charge with no result," and not saying "But water jet was an exception," He admitted and apologized but said he could not reverse the charge because he was not in the accounting department. I filed dispute with my credit card company. They told me to get a letter from the plumber who replaced the pipe stating what the first plumber did was wrong. I got the letter stating, "the main sewer was not 125 feet but it was only maximum 30 feet and it was broken, we replaced the pipe," A customer service said the letter was perfect, reversed the charge and told me the plumber could not re-reverse the charge. Then someone else from the bank called me and said "The plumber's lawyers disputed the letter did not say what they did was wrong so they are offering $750 refund, Do you agree or not?" I could not make sense out of what was being told so said how I can't just agree when you are saying something completely different from the first customer service who called me? Then $2,000 charge is back on my credit card. I feel the plumber is no entitled to this fee. I understand they worked. But why did they have to work until the bill is $2,000? They could have just suspected the main sewer was broken before accumulating charge nearly $2,000. If they did not tell me that my main was not broken but 125 feet long that was the reason why they had to clean for a long time but it would unclog only if they kept doing, I would not have told them to do it. What should I do?

A. Nop·

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Q. I cut a chase in sub-floor to change plumbing from a tub to a shower, i covered sub-floor with 1/4 durarock,then cement for a solid base,morter mix to slope floor towards drain i was then going to install a membrane when customers tile installer said it had to be removed and replaced that i installed it incorrectly. It was my understanding that after the membrane he was to install thinset over membrane and then tile ? can someone please help answer my questions i still am not sure if i made any mistakes i was trying to ensure a good base for durable longevity

A. The membrane goes behind the durock, and under the mortar bed, the idea is that the membrane holds all the water in and is the last defense between the wood and durock/mortar bed, thinset wont bond to the membrane, it is meant to be attached to concrete of some form whether durock or the mortar bed...putting a membrane in between will keep the the thinset from attaching properly and in turn would cause a horrible tile job, you will need to rip out everything you did and start over from the frame work, dont be surprised if this customer doesn't call you back for anymore work. i would suggest hiring a sub-contractor who knows how to do the job properly and eat the cost if you want to maintain any kind of reputation. and dont take jobs that you aren't 100% sure you know how to do. i dont suggest shoving the membrane under the mortar bed or making an attempt to "make" it work...if its not done right and it leaks you can face a law suit for future water damage because of poor installation of membrane. It has to be done right.

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Q. I had the plumbers in here on Friday to install a cutoff valve in hopes of getting a new refrigerator soon. I just had a "floating" vinyl floor installed 6 months ago. Good Armstrong high quality flooring. When the plumber moved my old peg-legged (no rollers on this baby) refrigerator he tore and "X" 4 inch by 4 inch section of my new flooring. They want to patch it. I say replace it. If it had been 4 or 5 years old I could live with a patch. I saved a long time to get this flooring installed. I paid cash for the materials and installation. What would you do?? Well good news!!! The plumbing company has agreed to replace my flooring. The President of the Company came out himself and said "if it was my house I would want it replaced too". End of story - problem solved. Thank you all for your answers. And oh Bob, nanananana!!!

A. Of course the contractors will tell you to patch it, they don't have to live with the floor. Is it too much to ask that the appliance be moved properly, is this his first job. A responsible contractor carries a set of furniture, appliance movers to avoid this situation. There is no way to patch this floor without leaving an obvious defect. Demand a new floor and if they don't respond, call the plumbers association and the better business bureau. That's the cost of doing business carelessly. If he broke your sink would you let him patch it, if it's a real business, he has liability insurance. Once you agree to a patch you are relinquishing your claim

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